• Q: How soon can you the deliver the gold after I pay ? Why?
  • A: Noramlly you will get the gold within 1-2 hours. For large orders received via PayPal we may need to verify payment before delivery by talking to the account holder on the phone. In this case Deliver time will be longer than normal. If there is delay of your order, must be lots of orders in your server or any other objective reasons. Our deliver team devote themselves to speed up all the orders.
  • Q: Please tell me the procedure of placing an order in your website.
  • A: It is easy to order in worldofgame.net. The procedure: register or login → choose your game, Server, faction →fulfill your information →choose the payment method → click buy now! Make sure everything you entered is correct. Last step: pay! Your job has done perfectly since you paid and just wait for our gold!
  • Q: How to check my order?
  • A: After you pay, you will receive the receipt from PayPal. And it will list the details of your order. And you can contact our online support for any questions. They are willing to help you all year along.
  • Q: How will you deliver the gold to me?
  • A: we mail or trade the gold in the game. But we prefer trade the gold to you in person. because this is safer and quicker. It is great to get the gold when you are looking forward the gold to make your character stronger.
  • Q: Why does your price change so frequently?
  • A: We raise and low our price in accordance with market supply and demand. When supply is short and demand is high, price will be increased. In contrast, supply is plentiful but there is little demand, price will be decreased. But please do not worry about our price, you will find our price is the cheapest among all the gold-sellers.
  • Q: What is a pending e-check, and why do I need to wait for it to clear?
  • A: A pending e-check is a type of payment option available to Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds which are present within the senders account. Once your payment has been completed, we will deliver it to you as soon as possible.
  • Return and Cancellation Policy
  • In case we do not fulfill a customer's order on time or the customer does not want to keep the order any more, the customer can ask for a full or partial refund at any time before products are shipped or provided.
  • For tangible products:
  • 1. Your order begins processing immediately after you click Place Your Order on the "Confirm and Submit" page. During processing time it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be canceled.
    2. All tangible products may be returned to us for a refund of your purchase price when you notify us within 10 days of receipt of your order. We do not accept returns after this 10-day period. Shipping and handling costs are not refundable.
    3. All tangible Products must be returned undamaged and in good condition. Misuse or damage is not covered.
  • For intangible product:
  • 1. The customer may cancel your order and get a full refund at any time before our digital products or service are provided.
    2. There are no returns for any intangible property or services purchased from Us.
  • Refund Procedure
  • Please firstly send us an email to support@worldofgame.net or contact our 24/7 Live Chat with your requirement. We will check your order as soon as we get your request and reply you within 30 minutes. After we refund your payment, it will take around 5-7 business days until the money get back to your card according to the nature of the credit card processing. This time period might vary to different issuers.
  • Top Questions about Refund
  • Q: Why did I receive a refund even though I did not request it?
  • A: We have to refund customers under some specific conditions, such as:
  • • Incorrect email and phone numbers provided
  • Email is very important for helping us communicate with our customers. All the invoices, receipts and notifications are sent by email. This is the main form of communication we use to contact you at any particular time. First-time customers might receive a phone call confirmation by our customer service department; this is to be certain of security. Usually this confirmation will be conducted soon after your transaction is completed. Our customer service representatives will consider the proper time due to your time zone and would not interrupt your daily life.
  • To help us serve your better, please remember to fill in the correct information. All the orders with incorrect email or phone number will be deemed as invalid. The payment will be returned to your original purchase account in 3-5 business days.
  • • Non-matching banking information
  • The online security checking system protects our customers from online shopping fraud. Your personal information will NOT be released but any non-matching information will be compared with the original bank data and ranked automatically as high risk.
  • For this reason, please keep in mind that we do not know your bank account details but incorrect information will result in your orders failure and refusal of further processing.
  • All reimbursed customers will receive our email notification immediately when we submit the refund. Please contact our live chat with any further questions. Any issues regarding a billing issue or fraudulent report please email: support@worldofgame.net
  • If you have any other question, please feel free to contact us. 24/7 Online Service.